Month: May 2014

The Gun Vault

Gun Vault Exterior BestThe Gun Vault, a 25,000 square foot facility based in the suburbs of Salt Lake City, says it sets the standard for what Utah residents can expect in an indoor shooting range. The Gun Vault owners designed their range to be not only one of the largest in Utah, but one of the most upscale and high-end, providing a quality experience for anyone who visits the range. The Gun Vault was created with the idea to provide Utah residents a great shooting environment no matter a shooter’s individual skill level.

 

Gun Vault Lobby 3The facility hosts a 7,000 sq. ft. retail space. The exposed rock architecture and high ceilings with skylights give the area an open atmosphere with plenty of light. Friendly and knowledgeable staff members are on hand to answer questions and provide information. One of the goals of The Gun Vault is to create a non-threatening environment where anyone from the first time to professional shooter can come and enjoy an indoor shooting experience.the idea to provide Utah residents a great shooting environment no matter a shooter’s individual skill level.

 

Gun Vault Stalls 2The shooting range features 15 lanes at a 25-yard distance with a viewing area behind the range. The range features Action Target equipment including a Total Containment Trap, overhead safety baffles, wall baffle system, target retrieval system, shooting stalls, and sound abatement material to help contain noise within the range. A Carey’s ventilation system provides top air quality and protects consumers from lead and other harmful air contaminants. Regarding the range equipment the staff says, “We have chosen the best in the industry to make sure our customers have the best experience possible when they come see us.”

Gun Vault Members Lounge 2

But The Gun Vault doesn’t stop with an impressive retail area and quality range equipment. It also houses two simulators, classrooms and a lounge. The simulators provide an opportunity for training, target shooting, and just a chance to become familiar with a gun in a non-threatening environment. The simulators feature a variety of conceal carry, target and home defense scenarios. The Gun Vault also offers classes ranging from basic handgun to CFP to private seminars.

 

The lounge area tops off the facility with leather couches, poker tables, pool tables and six large televisions. Strategically placed skylights throughout the lounge add natural light and an inviting atmosphere. The lounge, simulators, and classrooms are all available for rent to the general public. Corporate events, training sessions, or company parties can all be hosted at The Gun Vault.

The Gun Vault offers Utah what more and more ranges are trying to offer to shooting sports consumers across the nation: a premier environment where anyone can come and enjoy a high-quality shooting experience.

Thinking about Building a Shooting Range?

Building a shooting range can be an overwhelming process. Your time and resources deserve a partner who will listen to your ideas and turn your dreams and plans into a successful, thriving business. If you are considering building a range, talk to the Action Target Range Consultant in your region, and he will be happy to help you find the right equipment to fit your needs and budget. You can also use our Request a Quote form to get started on your range project today.

Please note, the tips included in this message have been found to be helpful for many clients throughout the years but may not apply in all situations. Please use judgment in determining which tips will be helpful in your particular situation.

The Shooting Sports Industry: A Consumer’s Market

The National Shooting Sports Foundation (NSSF) recently issued a report to assist member companies in better understanding their customer’s shopping experience. This report highlights the use of mobile eye-tracking technology to help retailers understand what really attracts consumers to products. This is just one example of how retailers and businesses within the shooting sports industry are evaluating customer behavior, and in turn understanding and serving customers more effectively. It’s a good time to be a consumer in the shooting sports industry and here are a few reasons why.

The Social Connection

Social media is not a new or novel concept when it comes to business strategy. In fact, some businesses or individuals might be getting sick of hearing about social media and all the different platforms available to communicate different ideas and media. However, social media has provided a valuable method of communication for retailers within the industry. Businesses ask questions like, “Who would be interested in a family shooting night?” or “What’s the most important thing when you visit a gun range?” The list goes on, but businesses are reaching out to customers, listening to what they have to say, and then implementing popular ideas into their business model. Social media gives businesses a real-time pulse of their customer base. It also provides the customer a voice that can be heard instantly, regardless of the company’s size or location.

Recognizing Areas of New Growth

Recognizing areas for new growth within the industry and catering specifically to these markets has opened up new product lines and a new way of thinking for many companies. For example, there has been a lot of media coverage given to the increase in participation among women in shooting sports. Shooting ranges, distributors and retailers alike have made marketing to women a focus within their organizations. To the outsider looking in, changing the color of the gun or making something glitter might be the answer. But retailers realize that some women don’t want to shoot a pink gun. The answer might be in a cleaner facility, a slimmer gun model, or an instructor they can relate to. There is not one correct way to go about this, but realizing and capitalizing on growing market segments has created new ideas and innovation within the industry.

Putting Data into Practice

I talked to a shooting range owner recently who explained research and surveys this way: “I find it odd that businesses in the gun industry don’t put more focus on what their consumers are telling them.” He says he listens to what his customers are saying and what they want, and in turn, they have always taken good care of him and his business. This owner also teamed up with a local university to survey his customer base. When the university provided the results of the survey, the company implemented changes based on the information to try and improve their processes. This shooting range owner is not alone in his pursuit to understand his customer base and meet their needs more comprehensively. Online surveys and a closer analysis of website traffic are helping businesses to adjust their practices based on consumer wants and needs.

When it comes to customer service, customer behavior, and better understanding what customers ultimately want, there is never just one answer. The market is evolving and changing rapidly with consumers having more of a voice about products and services. The one size fits all mentality is becoming less common as all companies try to provide solutions to serve the needs of each unique customer.

Please note, the tips included in this message have been found to be helpful for many clients throughout the years but may not apply in all situations. Please use judgment in determining which tips will be helpful in your particular situation.